Radiance Support System
We know that sometimes all it takes is a new solution. Our dedicated Technical and Development Services group provides a variety of technical, package engineering, development and consultative services.
The We take a progressive, systems approach to packaging for optimal performance, cost effectiveness, regulatory compliance, market success and customer value that is also sustainable and socially responsible.
Regardless of whether your needs are driven to meet the new regulatory standards, adapt to new formats or upgrade mechanical or electronic components, we have a customized solution for every demand.
Our field engineering team will run an onsite audit of your equipment, in order to offer you an optimization which is adapted to your production needs and decrease your overall costs, while increasing the efficiency of your equipment.
​
Our Services
The experience of our staff allows us to overhaul, retrofit and modify used machines or machines that do not comply with current safety regulations and laws, or needs additional attachments for new production requirements.
We are committed to supply innovative and sustainable packaging solutions, allowing us to not only contribute to the circular economy, but also support the goal accomplishments of our customers. On behalf of this commitment, we emphasize the integration of packaging lines and equipment, thus offering retrofits and upgrades to our installed machines.
​
Downtime due to sudden failures is one of the biggest sources of loss for manufacturing companies. The use of commercially available and interchangeable electrical, electronic, pneumatic and mechanical components makes it quick and easy to supply, even directly, by users. An optimized management of our warehouse allows us to supply customers with spare parts in a very short time.
Our factory trained and certified technicians work daily with our packaging machines and can assist you or your maintenance team in determining what parts are needed to get you back up and running.
Our expert Technicians have utilized their years of experience working with our machines and developed a variety of Spare Parts Kits. These kits are made up of a specific list of high wear parts and key components that will help you in eliminating costly downtime.
​
In order to optimize productivity and reduce downtime, our Preventive Maintenance Program offers the most optimal service, ensuring that equipment is ready to work with maximum efficiency in order to meet the production plan. Consequently, delays and stoppages are avoided, while the life expectancy of your equipment is increased.
Our trained engineering team carries out installations, start-ups, and commissioning of packaging lines in accordance with customer's time schedule in order to enable to production to start to meet the market demand.
Our Annual Maintenance Service enables the customer's equipments to be always in best production conditions in order to minimize the impact in your business.
We offers a comprehensive productivity audit which includes changeover times, actual vs desired output, machine conditions, worn & damaged components identification and potential upgrades.
If your department lacks in-house packaging designers and engineers, our packaging experts can provide the experience and expertise needed to help you make critical packaging decisions.
Solutions begin with a deep dive into your packaging systems and how it performs in the supply chain. From there, a business proposal is developed that outlines areas for enhanced performance, packaging improvements and estimated savings. Once the business proposal is approved, we fully develop the solution which can include: pilot production, validation testing, final structure design and material selections.